FAQs for Homeowners

Homeowners are required to pay Association Fees/Assessments based on the governing documents of their Association. These documents are provided before closing and all owners must sign an agreement to abide by the rules and pay the fee/assessment. The fees may be due monthly, quarterly, semi-annually, or annually. They pay for many things such as the repair, maintenance, and use of common areas/property for the benefit of all owners. Association Fees/Assessments are used to pay for common area landscape maintenance, repair and maintenance of pools and playgrounds, and improvements that are requested and approved by owners and the board. Other items that Fees/Assessments are used for include property management, property taxes, insurance, administrative assistance, legal assistance, and more. 

Visit our "Pay Online" page on the website to access your account and make a secure payment online on or before the due date. Late payments may be subject to late fees and collection action. 

Governing Documents for your association are the Articles of Incorporation, Bylaws, Declaration of Covenants, Conditions and Restrictions (or Declaration of Condominium) plus any Rules and Regulations, Resolutions, or guidelines that have been established by your association. Homeowners receive a copy of these documents before or at closing and must sign an agreement to abide by the rules in the Governing Documents. They cover a wide range of topics from how many board members there are, when meetings are held, how assessments/fees are determined, and the process for making improvements or changes on your home and property. 

Your community's governing documents describe what kinds of changes are permitted to the exterior of your home and property. There is a review and approval process that requires you to submit an architectural change form along with necessary items such as a survey, a list of materials to be used on the project, etc. This process protects the value of homes in your community through an approved set of standards set forth in the Governing Documents. Many communities benefit from having established standards regarding colors or styles that may conflict with other homes in your neighborhood.

Common area is land and/or facilities in the community that are built, maintained, and paid for by owners for the use and enjoyment of members of the Association and their guests (when permitted). This includes facilities like pools, playgrounds, or clubhouses in single-family communities. In a condominium, common areas may be hallways, exercise facilities, and other building structures.